Why Businesses Fail - A Leadership Lesson

 

 

In my last blog about Why Businesses Fail, I listed down 3 most important things why almost all business fail.. I categorically said “The leader, The people and change”...

Today I would like to put some more light on that topic to help the readers of my blog . I do not know If I would be able to be a little more emphathitic towards my friend before I write.. His Holyness Dalai Lama says “ Compassionate towards all is the real essence of life. He says, a happy person can create a happy society, a happy society can create a nation, a happy nation can create a happy continent and a happy continent can create a Happppppy world “.. It can also mean an unhappy person can create an whole lot UNHAPPY WORLD.

 

 

While I was thinking about the above mentioned thoughts I was literally surprised, we are all in search of some thing or other... but all we want is being happy, anything or everything you are behind ends at this pretty word called Happiness”..

 

Now I have a friend of mine who started a new venture, even I din't like that idea of he doing business and growing... He invited all of us for the inaguaration ceremony, as always I was late by an hour almost everyone were leaving and wishing him all the success. I was little jealous that he opened his own company, while he wasn't a great students niether I was, so when some body like you does some thing good then I m sure its a humane right be unhappy as I was..

 

I was late and rushed in he was shocked to me see early, he said “ why are you so early if you had come little late you would have been the first real customer to me”. .. and giggled... and gave a sarcastic smile..... which I thought I was master at...!!!!

 

I just stood there and he went ahead with the conversation, he asked me “ Sanjey I read your last Blog about why Businesses fail?? can you tell me little more about it...

 

Well my friend In my last blog I have clearly stated that business is all about you!! because you are the leader and the way you lead is more important than the money you have spent.. however Treat people with utmost respect and Humility and be open for change.. As I said in the last article Change is Constant!!! He was looking at me as if he has never seen a person talking!!!!

 

I snapped at him and said “ Today I will tell you some thing more because you have a new business at your disposal. He was really curious & looking at me as if I m going to tell him the secret of success, which I knew, is impossible and I continued.. Remember there are hell lot of businesses close down beceause they don't analyse and the see the future.

Tell me what is the main purpose of your business? I stopped....

“uh ... hmmmmm.. Well I was bugged working under some one and I felt I can do a much better Job If I were to run the show”.. You see and I was also thinking that I should earn more money, and I felt that this is the way forward”.. I have the complete knowledge about the domain and industry, I m quiet confident that I will succeed”...

I was very attentive, I never wanted to miss even a single word .... Great “ you are really good at what you think and what you have done... But let me tell you “ Never open a business just to make money, tell me one company which started making money and profit from day one “... Well even if you have a barber shop then it would take time to make profit...most of the businesses close down because when they open it...... all they want is money”..

I could see my friends face, now it was all like some one said his great IDEA as the dust in the air..... He was literally staring at me .....

 

My friend “ firstly I would like to tell you do never think of money, think of serving people, money will automatically follow you...

He just nodded his head and said then............

 

Secondly Remember each customer you meet must feel that he is the most important person you have ever met. Treat your customer not as king but as a HUMAN, A HUMAN has emotions he feels every time you cheat him and one day he will never come back.

Most importantly my friend “ Be honest in your dealings, do never charge more or less.... If needed take less and give more.... One day what you gave will come back to you... dont worry!!!! Never promise some thing which you cannot do... Businesses fail because they cant serve honestly.... The more customers you have the better the business... treat your employees as you treat your customers.

 

One happy employee can make Billion happy customer........... Always remember what Chanakya said in his Niti Shastra : O wise man! Give your wealth only to the worthy and never to others. The water of the sea received by the clouds is always sweet. The rain water enlivens all living beings of the earth both movable (insects, animals, humans, etc.) and immovable (plants, trees, etc.), and then returns to the ocean it value multiplied a million fold.

 

That's all in this blog, i will write more in my next one.. Do leave your comments.. Thanks for reading... Cheers